Indian Ocean Territories

As part of a Service Delivery Arrangement with the Australian Government, HaDSCO provides a complaints management service to residents of the Indian Ocean Territories on Christmas Island and Cocos Keeling Islands.

To compliment the delivery of complaint management services, a biennial visit is undertaken to provide information on HaDSCO’s complaints resolution process and raise awareness of support services provided. HaDSCO is scheduled to visit Cocos Keeling Islands from 9 - 12 April 2019 and Christmas Island from 12 - 16 April 2019.

Activities planned during the visits include:

  • Complaints clinics with HaDSCO staff which provide service users with the opportunity to discuss their concerns with services received by health, disability and mental health service providers;
  • Meetings with staff from the Shires, community organisations and health service providers; and
  • Provision of information about HaDSCO’s services at local community events.

For more information on HaDSCO’s visits to the Indian Ocean Territories, contact the Communications and Engagement Officer on (+61 8) 6551 7600 or email

Information about HaDSCO’s services is available in the following community languages:

HaDSCO’s publications can be made available in alternative formats and languages on request.

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